FAQ
Q: How can I place a flower order?
A: Due to our large amount of wedding business we only take day to day arrangements if we get a break in our schedule. This is not to cause you any inconvenience, but to give the best care and attention to the clients we are providing flowers for at that time.
Please call, 828.326.7100 to talk to RWD staff to place your order. 24 hours advance notice is recommended.
Q: Will you travel to do a floral design project?
A: Of course! If you have a destination in mind, whether it be an hour away or a plane ride away, please feel free to contact us with the details and we will be happy to look at your individual situation. We would be honored to be a part of your special day.
Q: Is there a delivery fee for my wedding flowers?
A: All of our brides receive free delivery to one in town location. Multiple locations, great distances, or other unusual circumstances will be determined on a case by case basis.
Q: Do you charge for a wedding consultation?
A: We offer a 45 minute wedding consultation for no cost.
Meetings that run really long may be billed a $50.00 consultation fee. The reason for this is that this is our time, time which is irreplaceable. We work only with serious brides and we custom design each invoice as per the bride’s requests. This also take a great amount of time. The fee will then be applied to the bride’s invoice and go completely towards her wedding if in fact she does approve the invoice and sign our contract for wedding floral services. Brides who choose not to use RWD, after a consultation and requesting an invoice be prepared, will be charged for time.
Q: I am on a tight budget? Are my options limited?
A: You would be surprised at how many fairy-tale weddings we have created on a budget. With a little planning and a whole lot of creativity we can come up with something that you will be excited about…..and your budget!
Q: Do you take credit cards?
A: Currently we can only accept credit cards via Paypal, but with our upcoming expansion that will be changing. We appreciate your patience with this. (There are no additional fees to our customers for this service.)
Q: Why don’t you maintain a store front?
A: Simple—cost! It takes a lot of time and money to run a shop and that’s not where and how I want to spent my time and money. Running a business is not my strength, but doing flowers—that’s my passion! By not having a store front, I can serve each of my clients better, focus on creating wonderful floral designs, and having fun doing it.
Q: Do you rent vases?
A: YES! It is one of the small things we do to set ourselves apart from other florists. If we don’t have the perfect something you are looking for, tell us! We just might be able to get it and add it to our collection.
Q: My cake baker wants to put the flowers on the cake herself. Is that ok?
A: We have worked with many bakers who want to put the finishing touches on their design, and yes, we would be happy to supply the coordinating flowers for them to do that. We also have had the opportunity of placing the flowers on a countless number of cakes and would be honored to assist in this if needed.
Q: How can I cut costs and still create the look I want?
A: Let us help you come up with a plan where we can use many of the arrangements twice in the day….for example: use the ceremony arrangements at the reception, use the toss bouquet at the sign-in book, and in a major pinch…well, you could use your bridesmaids bouquets in vases at the reception. They will need water by then anyway, right?!!
Q: The flowers I want are not in season, can you still get them?
A: Most of the time the answer is yes. Most of the flowers used today in the wedding floral industry comes out of greenhouses and farms, so, getting your perfect flowers should not be a problem.
Q: Have your own question?
A: Contact www.HickoryNCFlorist.com with your question. We will get it answered for you.